I. Introduction

This Privacy Policy discloses the policies of Custom Trademark Agency and its operator, Custom Trademark Agency, LLC (collectively “we” or “us”), regarding our collection, use, and disclosure of personal information you submit to us through the use of the Website.

Custom Trade Mark Agency is part of an affiliation of companies owned by the same ownership group (collectively, “our Group Companies”). We may receive personal information from our Group Companies and may share personal information with them.

II. User Consent

By accessing or otherwise using the Website, you agree to the terms and conditions of this Privacy Policy, which is incorporated into the Website’s Terms of Service. You expressly consent to the processing and use of your information as described herein.

III. Types of Information Collected

“Personal information” is data that identifies, relates to, describes, can be used to contact, or could reasonably be linked directly or indirectly to you. The categories of personal information we collect include:

• Identifiers: Names, nicknames, online identifiers, company names, email addresses, postal addresses, and IP addresses.
• Other Personal Information: Phone numbers, account information, passwords, payment card information, text-based customer support messages, and blockchain time-stamped trademark records.
• Protected Characteristics: Citizenship status (where required).
• Commercial Information: Products or services you have purchased through the Website.
• Internet Information: Device type, browser information, page interactions, access times, and performance data.
• Audio and Visual Information: Recordings of calls placed to customer support and website interactions.

IV. Collection of Personal Information

We collect personal information through your voluntary submissions, automated technologies, and interactions with our Group Companies and service providers.

• Identifiers
• Other Personal Information
• Commercial Information
• Internet Information
• Audio and Visual Information

V. Cookies and Other Tracking Technologies

We use cookies to enhance your experience, provide essential website features, analyze performance, and serve relevant advertising. Categories of cookies include:

• Essential Cookies: Required for basic site functionality.
• Analytics Cookies: Collect aggregated data to help us improve the Website.
• Functional Cookies: Support enhanced features like chat widgets and discount links.
• Advertising Cookies: Deliver personalized ads based on your browsing behavior.

Our Website also uses Google Analytics and Google Tag Manager to track performance and user interactions.

You can manage your cookie preferences via the “Privacy Settings” link on our website footer. Disabling cookies may limit certain site features.

VI. Collection of Anonymous Information

We may collect de-identified or anonymized data that cannot be linked back to an individual user. This anonymous information is not subject to the same restrictions as personal data.

VII. Storage and Protection of Your Information

Your personal information may be stored outside of your jurisdiction where data protection laws may differ. However, we take reasonable steps to protect your data using encryption protocols and SSL certificates.

Credit card information is managed through secure third-party services. Blockchain records are stored on the Hyperledger Fabric blockchain.

We retain your personal information as long as necessary to maintain logs, comply with legal obligations, resolve disputes, and enforce agreements.

VIII. Use and Disclosure of Personal Information

We process personal information to:

• Provide our services and authenticate account credentials.
• Communicate with you about your account and transactions.
• Send marketing communications (with your consent).
• Process payments and prevent fraudulent activity.
• Comply with legal requirements.

We may disclose personal information to our Group Companies, business affiliates, third-party service providers, and government authorities as required by law.

IX. Use and Disclosure of Anonymous Information

We reserve the right to use and share anonymized data with partners, advertisers, and other third parties for research and analysis.

X. The Ability of Others to View Your Information

Information you post in publicly accessible areas of the Website may be visible to others and collected by third parties.

XI. Third-Party Sites and Advertising

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

XII. Your Choices and Rights

You have the right to:

• Opt out of promotional emails by following the unsubscribe instructions or contacting us directly.
• Configure cookie settings via the “Privacy Settings” link.
• Access and correct your personal information through your account.

California Residents

Residents of California have rights to access, delete, and correct their personal information and may request that their data not be sold or shared.

EEA and UK Residents

Residents of the EEA and UK have the right to access, correct, restrict processing, and request data portability for their personal information.

XIII. Revisions

This Privacy Policy may be updated periodically. Continued use of the Website after changes indicates acceptance of the updated policy.

XIV. Minors

Minors under the age of 16 may not use the Website. We do not knowingly collect information from children under 16.

XV. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at